If you could just get treatment started promptly, you know you'd recover sooner. Many injuries and illnesses don't require an emergency department visit, but can't wait for the next office appointment. So skip the waiting and the hassle. Avoid the time lost from work or class. Instead, walk into Covenant Clinics Urgent Care. It's a smart choice, for quality medical care that you can trust, right when you need it most. We are open almost every day of the year, daytimes, evenings, weekends and many holidays, and we accept most major insurance plans and offer discount medical programs to get you on the path to feeling better sooner. No insurance? No problem, just ask the registration clerk about available options.
Visiting Covenant Clinics Urgent Care is pretty easy, and we try to make the entire visit a healthy experience. You never need to make an appointment.
Check-in:- To speed up your check-in process, please have some items prepared for us: at registration, you will be asked for your insurance card, photo ID and co-pay. If your insurance requires a co-pay, it will usually be a little more than in your primary care doctor's office but far less expensive than in a hospital emergency department. If you have not met your insurance deductible limit, please help us by making payment at the time of service.
Medical visit:- When you are ready to be seen, a member of our staff will lead you to a private exam room to take your vital signs and learn more about the reason for your visit. Depending upon your medical concerns or injury, he or she may begin diagnostic tests (with your consent) such as X-rays, blood tests or an EKG to prepare for the medical provider. When the provider comes in, he or she will examine you, listen to your concerns and discuss your results, diagnosis and treatment plan.
Check-out:- When you are comfortable with the information the provider has shared, you will receive pertinent aftercare instructions, any necessary prescriptions and work or school excuse if appropriate. Your provider may indicate that you should be seen again soon, either by your primary care doctor or in our clinic, to make sure your condition is improving.
Follow-up:- Our healthcare team members are always concerned first and foremost with your well-being and may advise a follow up visit to see you again. Sometimes a clinic recheck is not required, and telephone follow-up is sufficient. Whether or not your condition requires follow up, our staff may call within a few days to see how you are feeling and to give you a chance to ask questions about your recovery process. In addition to the health call, you may be asked for feedback regarding your satisfaction with your Urgent Care clinic visit. We sincerely care about what you think and will use your answers to help with our continuous quest to improve our process and make visiting Covenant Clinics Urgent Care the best possible patient experience.